Frequently Asked Questions

Everything you need to know about KrownLink — from booking your first appointment to managing your account.

Getting Started

KrownLink is Europe's premier platform connecting clients with vetted Black hair specialists. Whether you need braids, locs, natural hair care, or barber services, KrownLink helps you find and book the perfect stylist near you — with zero booking fees.

Download the KrownLink app from the App Store or Google Play and sign up with your email or Google account. It's completely free for clients — no membership or booking fees.

KrownLink is an international platform connecting you with top-tier stylists worldwide. We're rapidly expanding globally — check the app for stylists near you.

Booking & Appointments

Browse stylist profiles, view their portfolio and services, select your preferred time slot, and confirm your booking. You'll receive an instant confirmation with all the details.

Yes! You can cancel or reschedule appointments through the app. Please note the stylist's cancellation policy — some require 24-48 hours notice. Deposits may be forfeited for late cancellations.

No! KrownLink charges zero booking fees and zero membership fees for clients. The price you see on a stylist's profile is exactly what you pay — no hidden charges.

Payments

Payments are processed securely through Stripe. Some stylists require a deposit at booking to secure your time slot. The remaining balance is paid directly to the stylist.

Absolutely. All payment processing is handled by Stripe, the industry-leading payment processor used by companies like Amazon and Shopify. KrownLink never stores your card details. All data is encrypted with bank-level TLS security.

For Stylists

Visit our Stylist Sign Up page and complete the 5-step application. We review all applications to ensure quality. Once approved, you can set up your profile, services, and start accepting bookings.

Just $24.99/month — no commission, no booking fees, no hidden tiers. You keep 100% of what your clients pay. Plus, new stylists get a 30-day free trial.

Everything: smart booking, deposit protection, automatic waitlist filling, AI business insights, analytics dashboard, automated email marketing, Google Calendar sync, and a portfolio gallery. All included at one flat price.

Privacy & Security

KrownLink is fully GDPR-compliant. We use end-to-end encryption, secure EU-based servers, and never sell your personal data. Read our Privacy Policy and GDPR Rights pages for full details.

Still have questions?

Our support team is ready to help you.

Contact Support